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Privacy Policy

Last updated: 05/09/2025

EDM Ltd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, or digital platforms.


1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information Provided by You

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Enquiry details submitted through contact forms

  • Subscription preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Cookies and tracking data

1.3 Information From Third Parties

We may receive information from:

  • Analytics providers

  • Advertising networks

  • Social media platforms


2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide customer support

  • Deliver information about our products, services, and updates

  • Improve the functionality and user experience of our website

  • Manage subscriptions and marketing communications

  • Analyse website performance and visitor behaviour

  • Maintain security and prevent misuse of our systems

  • Comply with legal obligations


3. Legal Basis for Processing

We process your data under one or more of the following lawful grounds:

  • Your consent

  • Performance of a contract

  • Legitimate interests (such as improving services)

  • Compliance with legal obligations


4. How We Share Your Data

We do not sell your personal information.

We may share data with:

  • Service providers (e.g., hosting, analytics, marketing platforms)

  • Professional advisers (e.g., legal or compliance services)

  • Authorities, if required by law

All third parties are required to handle your data securely and in line with GDPR.


5. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal and regulatory obligations.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Understand user behaviour

  • Enhance site navigation

You can control cookie settings through your browser or our cookie banner.


7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

You can exercise these rights by contacting us at:
info@edm.ltd.uk


8. Data Security

We take data protection seriously and implement:

  • Secure servers

  • Encryption where appropriate

  • Access controls

  • Regular security monitoring

However, no system is completely secure, and we cannot guarantee absolute protection.


9. International Transfers

If we transfer data outside the UK or EEA, we ensure adequate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Equivalent legal protections


10. Links to External Sites

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.


11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.


12. Contact Us

If you have questions about this policy or how we handle your data, please contact:
info@edm.ltd.uk
EDM Ltd, Manchester, UK

 

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Our Products

EDM designs and manufactures bespoke, high-performance training simulators for the civil aviation, defence, and rail sectors.

Our solutions range from full-scale cabin crew trainers and maintenance rigs to fire & smoke devices and advanced rail simulators, all built for realism, safety, and durability.

Trusted by organisations worldwide, we deliver training technology that prepares people for real-world performance.

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COUNTRIES WITH EDM DEVICES

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DEVICES MANUFACTURED

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COMPANIES WITH EDM DEVICES

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