We will never give, rent or sell access to your data to anyone else, nor will we make use of it ourselves for any purpose other than communicating with you directly from EDM. Your information is protected by software at several different levels which are constantly tested and updated by firewall and operating system software programs on all our servers that restrict access to unauthorised users.
The email enquiry form and email marketing contact forms on this website comply with EU and UK data protection laws, as well as meeting the legal requirements for storage of personal data outside of the EU and UK zones. The legal advice we have been given is that as long as the company storing the data meets or exceeds the requirements of the relevant data protection legislation, it is acceptable for EU and UK companies to store data with them.
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
Why does EDM Limited need to collect and store personal data?
In order for us to provide you with a high-quality service we need to collect personal data for correspondence purposes and/or specific service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes EDM Limited would contact you for additional consent prior to any further information being sent to you.
Will EDM Limited share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to EDM Limited in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with EDM Limited’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
How will EDM Limited use the personal data it collects about me?
EDM Limited will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. EDM Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
We use the data and information collected on you to:
Under what circumstances will EDM Limited contact me ?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
You have the right to request access to information about the personal data related to you which are processed by us. You can contact us at firstname.lastname@example.org.
You may also have the right to request that we:
Can I find out the personal data that EDM Limited holds about me?
EDM Limited at your request, can confirm what information we hold about you and how it is processed. If EDM Limited does hold personal data about you, you can request the following information:
All access, correction and deletion requests can also be sent by regular mail along with your contact details (phone number and email) to email@example.com.
The request is free of charge unless your request is unfounded or excessive (e.g. if you have already requested such personal data multiple times in the last twelve months or if the request generates an extremely high workload). In such case, we may charge you a reasonable request fee according to applicable data protection legislation.
We encourage you to contact us if you feel your personal data has been mishandled or if we have failed to meet your expectations.
What forms of ID will I need to provide in order to access this?
EDM Limited accepts the following forms of ID when information on your personal data is requested:
Contact details of the EDM Limited Data Protection Representative / GDPR Owner:
|Data Protection Representative / GDPR Owner contact details
|Address line 1:
|Address line 2:
|Brunel House, 1 Thorp Road
|Address line 3:
|Address line 4:
|Address line 5:
|0161 203 3150