EDM’s Cabin Service Trainers can be mocked up with a full or partial fuselage and equipped to accurately represent the customer’s specific aircraft layout, defined by the customer LOPA (Layout Of Passenger Accommodation). Fully functional lavatories, galleys, mood lighting and other features can be provided to recreate the aircraft cabin environment.
View a video below from CNN on how we supplied Ethiopian Airlines their Cabin Service trainer:
Key features within our cabin service trainers:
• Ultra-realistic cabin environments generated from both customers specifications and OEM data from Airbus and Boeing.
• Detailed areas that allow cabin crew to simulate various forms of cabin duties.
Our high-quality simulated cabin interiors can be fitted with a choice of economy, business and first class seating, cabin attendant seats and fully functional attendant control panels. An integrated CCTV system allows customers to record training exercises for debriefing.
Our Cabin Service Trainers help cabin crew fully understand the passenger cabin layout and cabin systems by familiarizing them with cabin lighting, call lights, communications system and inter-phone system operation to help improve service training.
This highly realistic training environment is ideal for cabin crew training in the etiquette of First, Business and Economy class service, along with correct cabin service management. This allows airlines to fully develop key customer service training programs in which cabin crew could look to improve great customer service with their customers.
Our cabin service trainers are fitted with some of the most advanced technology which can be applied to any one of our service trainers. Our years worth of expertise have allowed us to better understand what goes into the making of these trainers to best enable airlines to fully train their staff into providing the best cabin service possible.
Our team in the United Kingdom have set up a one stop solution to any of your after-sales service inquiries. This system can be accessed online to help both our existing and new clients proceed to our team to send their requirements for us to help get your trainers back in good order.
To get in touch with our team, click right here to be sent to our support page where you can follow our link and instructions to get through to one of our experienced after-sales advisers who will help guide the way forward.
This is just one of the many ways in which EDM Ltd has bettered the communication both before and after delivery of our key product and service offerings to leading airlines.